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WoodMart Demo Import Issues – Broken Mega Menu and Missing Images

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #730326

    birtasarimci.net
    Participant

    Hello,

    I imported a WoodMart demo on my website, https://test.puzzlent.com/. However, I have encountered several issues across the website following the import process.

    The demo content and design were not imported as expected, resulting in various visual and functional problems throughout the website.

    The main issues I have encountered are:

    The demo design and page layouts are not displaying correctly.
    Some images and visual elements are missing or failing to load.
    The mega menu layout, columns, and overall design are broken.
    Some demo content and design elements are not functioning properly.
    Overall, the website looks incomplete and significantly different from the original demo.

    I previously experienced an issue with license activation, which has now been resolved. My WoodMart license is currently active. However, the demo-related issues persist.

    I am considering completely removing the existing demo content and importing the demo again from scratch. Before proceeding, I would appreciate your guidance to ensure that I do not encounter the same issues again.

    Could you please assist me with the following questions?

    What is the recommended procedure for completely removing the incorrectly imported demo content and reinstalling it properly?
    Could these issues be caused by an incomplete or incorrect demo import?
    Are there any specific server requirements or PHP settings that need to be configured to ensure a successful demo import?
    Is there an alternative method you would recommend to resolve these issues?

    I would appreciate your guidance on restoring the website to the original demo design, with all its features and functionality working correctly.

    Thank you for your time and support.

    Best regards,
    Birol Vural

    #730327

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards

    #730334

    birtasarimci.net
    Participant

    Ektedir.

    #730354

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    We see that no images were imported during the prebuilt website installation. Can we reset your website and try to run the content import from scratch?

    Best Regards

    #730355

    birtasarimci.net
    Participant

    Hello,

    Yes, you have my permission to reset the website and run the content import from scratch.

    Best Regards

    #730356

    birtasarimci.net
    Participant

    Hello,

    Our IT team has resolved the issue, so there is no longer any need to reset the website or rerun the content import.

    Thank you for your support and assistance.

    Best Regards

    #730360

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Sounds Great! that your issue has been solved.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

Viewing 7 posts - 1 through 7 (of 7 total)

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