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Woodmart does not work with PHP8

Viewing 14 posts - 1 through 14 (of 14 total)
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  • #498150

    Hunter
    Participant

    Hello team,

    i am trying to transition my website to PHP 8.x/8.2 and it’s impossible with Woodmart activated as a theme.

    I already did the standard tests (disable all plugins) and the only action that solved the issue is deactivate Woodmart and activate the standard WordPress theme (twoTwenty).

    I saw similar cases on the forum but no public solution offered.

    Can you please assist with this very troublesome issue?

    Kindest regards,

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    #498246

    Artem Temos
    Keymaster

    Hello,

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    #499689

    Hunter
    Participant

    Dear team,
    please operate as fast as possible so i can put the website online again.
    I would appreciate if i am informed of what was the issue and what was corrected/modified.

    #499696

    Artem Temos
    Keymaster

    Sorry, but the password you sent seems to be incorrect.

    #500565

    Hunter
    Participant

    I am so sorry.
    It works now, please try again.
    You can notice the issue on the checkout page (once certain plugins disabled, certain pages function again).
    But the main issue is the woordmart them.
    For example, the tour widget does not function.
    Also my plugins “extra product options” and “cursev reviews” work perfectly with Astra theme but stop working the moment i activate woodmart…

    Attachments:
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    #500695

    Artem Temos
    Keymaster

    Hello,

    Sorry, but we don’t understand the issue from your screenshot. Could you please provide us more details and instructions on how to reproduce the problem on your website?

    Kind Regards

    #500732

    Hunter
    Participant

    Dear team.
    – ScreenShot 1 is how this widget should look like.
    – If you go the the checkout page with any product in the cart, you get ScreenShot 2.

    Moreover, many of the plugins i use (reviews by Cursev, Extra Product Options etc) stop functioning when WoodMart is active.

    It seems to be a script related issue.

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    #500742

    Artem Temos
    Keymaster

    Please, send us your FTP access as well.

    #500751

    Hunter
    Participant

    Sent

    #500795

    Artem Temos
    Keymaster

    It looks like some categories were not imported correctly. The data was broken for them and we fixed this on your website https://monosnap.com/file/BQ0DmHiEdk0lv1TOJG9ISJumkSJpnp

    #500796

    Hunter
    Participant

    Many thanks for the swift resolution.
    Could you please give a little bit more details on how you did so i can avoid creating the same issue in the futur?
    Our email is : [email protected]

    #500797

    Artem Temos
    Keymaster

    We don’t know how you imported these categories so we don’t know how to avoid this in the future. But check your import mechanism carefully next time.

    Kind Regards

    #500808

    Hunter
    Participant

    And can you tell us more about which action solved the issue with the categories?
    Many thanks in advance

    #500817

    Artem Temos
    Keymaster

    We removed the meta data related to these categories page title images since it was broken.

Viewing 14 posts - 1 through 14 (of 14 total)