Woodmart e YITH Booking and Appointment for WooCommerce

Hello,
i have an issue between YITH Booking and Appointment for WooCommerce and your theme.
When i use the “ask for confirmation” feature, instead of book now, in the product page, the system doesn’t ask me to register myself but reload the page and nothing happens.
The Yith support answer to me that the woodmart theme does not include “default WooCommerce alerts” while the plugin need those to work.
Actually if i disable the Woodmart Core plugin , yith plugin works well.
Can you fix it?
Thanks

Hello,

Firstly, could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand whether it is our theme issue?

I await your response.

Kind Regards.

I just tried with twentytwenty and it works fine.
Can you fix it?
Thanks

Hello,

Send me access to the admin panel so I can check the settings of the site. Also, describe in more detail how I can replicate this issue on your side.

Thank you in advance.

Kind Regards

Thanks

Vi inoltro un messaggio dell’assistenza di Yith:
“come comportamento di default, WooCommerce usa nei suoi template la funzione woocommerce_output_all_notices() per stampare a video tutti quei messaggi di notifica (errore o successo) che vengono aggiunti alla sessione tramite l’uso della funzione wc_add_notice().
Agli sviluppatori del tema dovresti dunque far presente che l’uso di questa funzione è stato dismesso e che, di conseguenza, i messaggi di notifica non appaiono.”
Spero possa essere utile

Hello,

I see that the page is built via Layouts, in this case, we have a special widget called “Woocommerce Hook” in Elementor that you can place to your custom layout and then the plugin will be able to add its custom content there. But I don’t know which one exactly it needs. You can either try to select all hooks one by one or contact plugin developers for help.

https://prnt.sc/8xgtHnbSoJGO

https://xtemos.com/docs-topic/custom-hooks-and-plugins-compatibility/

Kind Regards

Hello,
the Yith support replied that the right hook should be “woocommerce_before_single_product”.
I tried to insert it into the layout, but doesn’t work.
Can you check this?
Thanks

Hello,

Please, confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable it all back.

Also, update the Core plugin and disable the server cache – https://prnt.sc/WlaVYFkqsWO2

Kind Regards

[zerozeroadv.it]

I confirm the permission to do so, but I ask you to be quick to restore the site with all its features because the site is online and already has some users.
Do you update the plugins and disable cache or do I have to do it myself?
Thanks

• This reply was modified 6 days, 14 hours ago by zerozeroadv.it.

Hello,

I apologize for the delay.

After deactivating the plugins and enabling them back, the form for ordering was lost – https://prnt.sc/Kam5vkIgzeCH, please clarify how it can be enabled.

Looking forward to hearing back from you! Sorry for the inconvenience

Kind Regards

Hello,
i attach the automatic email from wordpress about this issue.

Hello,

That automatic email from WordPress related to the issue when editing the product – https://prnt.sc/qPbkhEoltw_Z then such message appears – https://prnt.sc/Iuy29ZqAHXVx

Firstly, please contact server support and ask them to increase these fields: https://prnt.sc/g-4VGjwzFzcz

Also, the file_get_contents function for URLs is disabled on your server. You need to contact your provider and ask to enable this option.

I await your response.

Kind Regards

Hello,
everything should be fine now.
Can you check this?
Thanks

Marco

Hello,

Sorry for the delay.

Edit the Layout in Dashboard -> Layouts -> Single product and define the “WooCommerce Notices” element: https://prnt.sc/iUGBaF41Nx79

Then those messages should be shown.

Kind Regards

Perfect!
Finally it works.
Thanks for everything
Bye

Marco

Hello,

You are welcome! In case you need any additional help, I’d be more than happy to assist you.

Wish you all the best.

Kind Regards

[Author]

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