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Woodmart ‘File Will Be Updated’ Popup Freezing WordPress

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  • #508160

    iamaarongeorge
    Participant

    Hi, when I go to update the theme or use the patcher the Woodmart ‘File Will Be Updated’ Popup Freezes WordPress and I have to reload the page without make the changes I need. I’m trying to use the Patcher to fix the ‘Design Options’ Issue I am having.

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    #508352

    Hung Pham
    Keymaster

    Hi iamaarongeorge,

    Thanks for reaching to us and appreciate your patience.

    Please send me temporary wp-admin info (wp-admin URL, username, password), I will debug that issue.

    Regards,

    #508408

    iamaarongeorge
    Participant

    Sent!

    #508515

    iamaarongeorge
    Participant

    I figured out a bit more of the bug.

    I’m on a Macbook Pro with a touchbar. If I click the popup window with my trackpad it will freeze, but if I click “Okay” using the touch bar it works.

    #508521

    iamaarongeorge
    Participant

    The WP Bakery Edit Window freezes or I can’t click on the different tabs A LOT as well.

    #508673

    Hung Pham
    Keymaster

    Hi iamaarongeorge,

    Glad to hear previous issue was resolved.

    Seems you are reffering to Frontend editor, if it does so please double check, it is working fine on my end https://prnt.sc/Xx95GysuNyQG

    Regards,

Viewing 6 posts - 1 through 6 (of 6 total)