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Woodmart Footer Section

Viewing 4 posts - 1 through 4 (of 4 total)
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  • #305339

    Chermann
    Participant

    Hello,
    I bought the woodmart theme and I have a problem with the footer.
    When I configure for the appearance and save, no recording is done and it redirects me to page 404.
    I am unable to validate the number of sections to display.

    #305365

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please try to resave Permalinks in the Dashboard > Settings > Permalink.

    Also please check and make sure: HTTP and HTTPS configuration in the Dashboard > Settings > General if your domain is https://domain.com the same should be used in Dashboard > Settings > General.

    If the problem remains, please provide your site admin access to the private area.

    Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes. Please make the full backup of your site.

    Best Regards

    #305535

    Chermann
    Participant

    I checked the settings you mentioned, everything is nikel. I’m giving you admin access so you can see what exactly is wrong. As I had just installed the theme, only the extensions recommended for the theme’s use are enabled, so you can unselect the one you need for your debug test.
    I also have the problem of saving in the other settings parameters such as the general color style.

    #305717

    Hello,

    Please contact your host support and ask them to disable mod_security mode.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)