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WoodMart header builder

Viewing 18 posts - 1 through 18 (of 18 total)
  • Author
    Posts
  • May 21, 2019 at 1:08 pm #124958

    ibrahimsabbir
    Participant

    not working logo update

    May 21, 2019 at 1:18 pm #124960

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    May 21, 2019 at 1:21 pm #124961

    ibrahimsabbir
    Participant

    not understand

    May 21, 2019 at 1:58 pm #124976

    Elise Noromit
    Member

    Hello,

    Please navigate to Dashboard > Plugins disable all, excepting:

    “These plugins are related to the theme:

    CMB2
    Redux Framework
    Slider Revolution
    WPBakery Page Builder
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    Best Regards

    May 21, 2019 at 2:07 pm #124980

    ibrahimsabbir
    Participant

    No other plugins are uploaded here

    May 21, 2019 at 2:14 pm #124983

    ibrahimsabbir
    Participant

    No other plugins are uploaded here

    Attachments:
    You must be logged in to view attached files.
    May 21, 2019 at 6:58 pm #125008

    Elise Noromit
    Member

    Hello,

    You have not provided the admin access so we cannot log in and check, please provide.

    Best Regards

    May 21, 2019 at 9:00 pm #125029

    ibrahimsabbir
    Participant

    edited

    May 22, 2019 at 6:06 am #125055

    Artem Temos
    Keymaster

    Please, send us your FTP access as well.

    May 22, 2019 at 6:53 am #125069

    freelancersaifulla
    Participant

    ok I sent this ftp details for seoservicecenter.

    May 22, 2019 at 6:54 am #125070

    Artem Temos
    Keymaster

    The FTP is empty https://gyazo.com/7e5deb07c3bb0d0d36c85cb2baead84a

    May 22, 2019 at 8:47 am #125094

    ibrahimsabbir
    Participant

    Where to get ftp access file

    May 22, 2019 at 10:06 am #125111

    ibrahimsabbir
    Participant

    https://bdexpress.shop:2083

    May 22, 2019 at 11:18 am #125124

    Artem Temos
    Keymaster

    It is not FTP access. Please, ask your host for help in this situation.

    May 22, 2019 at 12:12 pm #125158

    ibrahimsabbir
    Participant

    ok I sent this ftp details for

    May 22, 2019 at 12:14 pm #125160

    Artem Temos
    Keymaster

    Send us a directory on the server where the website is located.

    May 22, 2019 at 12:30 pm #125175

    ibrahimsabbir
    Participant

    Already send

    May 22, 2019 at 12:55 pm #125179

    Artem Temos
    Keymaster

    We see that admin-ajax.php POST requests from our header builder are blocked somehow by your server. Contact your hosting provider and ask to investigate this particular HTTP request when you save the header data.

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Viewing 18 posts - 1 through 18 (of 18 total)