Woodmart header builder not loading

Hi i am experiencing the same situation where all the headers in the header builder are gone pretty much looks exactly like pbtr image. I know i did install a country selector that also uses redux but once i noticed i couldn’t modify my header to see if that was the problem but nope still the same, other then that i haven’t made any changes and disabling all my plugins is not an option. also there are no errors in the error log

Hi,

Please, describe to us your problems in a bit more details. Attach some screenshots and provide us with a list of steps on how to reproduce it on your website.

Thank you in advance.

it is the same as the last person but here is the screen shot.. the only change i made on my site was the addition of a WordPress Country Selector plugin and the only link i can see with the two is the redux framework. other then that nothing has been changed on my site i can see

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Hi,

Could you please check your admin password? We can’t log in now.

please see below

We see the error now. Could you please also send us your FTP access so we can troubleshoot it?

Please see below for ftp

We see that that plugin is currently turned off but the problem persists. And there are a lot of other plugins activated. Please, disable them all for testing purposes also.

this is a live site disabling all the plugins is not an option… here are the errors we see

builder.js?ver=4.9.8:10814 Warning: Failed prop type: Invalid prop children supplied to CSSTransitionGroupChild, expected a ReactNode.
in CSSTransitionGroupChild (created by TransitionGroup)
in TransitionGroup (created by CSSTransitionGroup)
in CSSTransitionGroup (created by Notifications)
in div (created by Notifications)
in Notifications (created by Connect(Notifications))
in Connect(Notifications) (created by HeaderBuilder)
in div (created by HeaderBuilder)
in Router (created by HashRouter)
in HashRouter (created by HeaderBuilder)
in HeaderBuilder (created by Connect(HeaderBuilder))
in Connect(HeaderBuilder) (created by App)
in Provider (created by App)
in DragDropContextProvider (created by App)
in App
printWarning @ builder.js?ver=4.9.8:10814
builder.js?ver=4.9.8:10624 Uncaught Error: React.Children.only expected to receive a single React element child.
at invariant (builder.js?ver=4.9.8:10617)
at Object.onlyChild [as only] (builder.js?ver=4.9.8:59359)
at CSSTransitionGroupChild.render (builder.js?ver=4.9.8:29179)
at finishClassComponent (builder.js?ver=4.9.8:46574)
at updateClassComponent (builder.js?ver=4.9.8:46551)
at beginWork (builder.js?ver=4.9.8:46926)
at performUnitOfWork (builder.js?ver=4.9.8:48925)
at workLoop (builder.js?ver=4.9.8:48989)
at HTMLUnknownElement.callCallback (builder.js?ver=4.9.8:39243)
at Object.invokeGuardedCallbackDev (builder.js?ver=4.9.8:39282)
builder.js?ver=4.9.8:48448 The above error occurred in the <CSSTransitionGroupChild> component:
in CSSTransitionGroupChild (created by TransitionGroup)
in span (created by TransitionGroup)
in TransitionGroup (created by CSSTransitionGroup)
in CSSTransitionGroup (created by Notifications)
in div (created by Notifications)
in Notifications (created by Connect(Notifications))
in Connect(Notifications) (created by HeaderBuilder)
in div (created by HeaderBuilder)
in Router (created by HashRouter)
in HashRouter (created by HeaderBuilder)
in HeaderBuilder (created by Connect(HeaderBuilder))
in Connect(HeaderBuilder) (created by App)
in Provider (created by App)
in DragDropContextProvider (created by App)
in App

Consider adding an error boundary to your tree to customize error handling behavior.
Visit https://fb.me/react-error-boundaries to learn more about error boundaries.
logCapturedError @ builder.js?ver=4.9.8:48448
builder.js?ver=4.9.8:49695 Uncaught Error: React.Children.only expected to receive a single React element child.
at invariant (builder.js?ver=4.9.8:10617)
at Object.onlyChild [as only] (builder.js?ver=4.9.8:59359)
at CSSTransitionGroupChild.render (builder.js?ver=4.9.8:29179)
at finishClassComponent (builder.js?ver=4.9.8:46574)
at updateClassComponent (builder.js?ver=4.9.8:46551)
at beginWork (builder.js?ver=4.9.8:46926)
at performUnitOfWork (builder.js?ver=4.9.8:48925)
at workLoop (builder.js?ver=4.9.8:48989)
at HTMLUnknownElement.callCallback (builder.js?ver=4.9.8:39243)
at Object.invokeGuardedCallbackDev (builder.js?ver=4.9.8:39282)

Yes, we saw these errors. But we need to understand what plugin conflicts with our theme and the only one way to detect it is to turn them off and check.

ok we have narrowed it down to the following plugin below. when it was deactivated the header builder reappeared. we are not able to leave this plugin deactivated but hope it will help with the debugging. please let me know

It seems that you have some kind of cache on your server and we can’t edit JS files. For example we can’t see any changes made in this file https://www.refineryworkwear.com/wp-content/plugins/wp-lister-amazon/js/classes/ProfileSelector.js

i currently have all cache off but our site runs through cloudflare so i will purge there and turn on development mode

The problem is caused by the code in this file https://www.refineryworkwear.com/wp-content/plugins/wp-lister-amazon/js/classes/ProductMatcher.js https://gyazo.com/1988ea8032cd8429a11c0053d44a94e1
It modifies the standard JS String object (that it shouldn’t do) and by doing this breaks our header builder scripts. You need to remove this code or ask plugin’s developer to prevent overriding of such global things in JavaScript.

I commented that string out yet nothing changes in the header builder?

Clear your browser cache to see the changes. And the code is still there https://gyazo.com/32ef3141f70fbfa472a27d2c4e0ebb56

yes it is still there but commented out. the header builder is now working so i can proceed with the site. as i wait for a response from the other plugin vendor i will comment that code out if i need to make a change to the header.

Thanks for finding the problem

You are welcome. Feel free to contact us when you will have questions.

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