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WoodMart header builder Not Save

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  • #245530

    Md.leon
    Participant

    hello.
    anyone help me. when I any change or any update then, I save my update they can not upload or save. showing some massage (loading..Please wait…….) can anyone help me.

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    #245576

    Hello,

    First of all thanks for choosing our Theme, we are glad to be you in the WoodMart WordPress family :)

    I saw the screenshot you attached.

    This issue may be connected to the PHP max input vars limit parameter in your web server configuration. You can check the current value for this parameter in your Dashboard -> WooCommerce -> System status. Usually, this parameter is not allowed to be changed on shared hostings so you will need to contact your service providers and ask to increase this limit. The recommended value for this is 5000

    If the problem still continues then deactivate all the third-party plugins and provide with the admin panel login details of the website then we will troubleshoot with the theme plugins.

    Regards.
    Xtemos Studios.

    #245637

    Md.leon
    Participant

    thanks for the response I update All PHP parameters to 6000. but still, have the problem.

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    #245944

    Hello,

    I saw the screenshot you attached.

    Please deactivate all the third party plugins not related to the theme and provide admin panel login details of the website with the permissions to debug then we will troubleshoot with the theme plugins.

    Best Regards.

    #247447

    Md.leon
    Participant

    Places find all Bags in this theme and solved it…

    #247645

    Artem Temos
    Keymaster

    Hello,

    Try to disable mod_security on your server. It seems to block Header Builder’s “save” requests. Contact your hosting provider for help.

    Kind Regards
    XTemos Studio

    #247873

    Md.leon
    Participant

    Hi. Artem Temos

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    #247875

    Artem Temos
    Keymaster

    It is definitely something related to the server. We have a lot of similar requests that usually resolved with mod_security disabling. Contact your hosting and ask to check that request.

Viewing 8 posts - 1 through 8 (of 8 total)