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WoodMart header builder not saving changes made

Viewing 5 posts - 1 through 5 (of 5 total)
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  • #257028

    vicm25
    Participant

    Apparently I’ve been making changes on the WoodMart header builder progressively. But of toady its suddenly not saving any changes I make and click save header. The save ‘loading, please wait…’ icon just rotates forever. See print screen attached.

    Your prompt response is always appreciated.

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    #257045

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

    #257142

    Hello,

    Please contact us with the site credentials if you still have the problem.

    Best Regards

    #257161

    vicm25
    Participant

    It was the WP SVG plugin that was causing the conflict, once I disabled the plugin, the header saved changes. However, WP SVG plugin is important since I use it a lot in all my WordPress websites without theme conflict, this is my first encounter.

    #257191

    Hello,

    Please try to use a theme-related plugin for SVG in Appearance > Install plugins. If you want to use your SVG plugin, disable it, configure your header and then enable this plugin.

    As I understand the header is displayed correctly, the only problem is to configure.

    Best Regards

Viewing 5 posts - 1 through 5 (of 5 total)