WoodMart Header not showing

Hi there!
I’m currently having an issue on my website, there are some pages on my website (mainly single product pages) where the header just doesn’t show at all, there’s just a blank space there. If I hit Shift + Ctrl + R the header comes back up, can you please help?

Thanks!

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Hi ac,

Thanks for reaching to us.

To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

Kind Regards,
Hung PD

Thanks for your reply, you can find the credentials on the Private content area.

Hi ac,

Thanks for details.

Please let me know if you resolved the issue https://prnt.sc/nVBvgDi-GMSL

Kind Regards,
Hung PD

Hi there,

As I said, it only happens on some pages, not on all pages, the problem is still there: https://prnt.sc/2dYnTdO-Bl2Q

Hi ac,

Sorry for not clearing in my answers. I tested on single product in both logged and non-logged, everything worked well.

https://prnt.sc/uiNh6vIhkETy https://prnt.sc/lVaIyClrdDcD

I kindly recommend you to purge the cache of CDN, disable CloudFlare CDN temporarily and double check the issue.

Kind Regards,
Hung PD

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