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Woodmart is very slow to load woocommerce product listings!!!

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  • #510954

    z976937999
    Participant

    It takes 6-8 seconds to load the paging data in the list, and I’ve turned off most of the plugins, keeping only the ones in the image

    I found that the “item” field in the return value is a html string, that is rendered by the server through the return result of the list query interface in network, and I guess it may be that this field takes too much time to load and causes slow loading. However, our server is configured with a 4 core cpu and 16g of RAM, and there are no other apps hogging the resources during the time we use it.

    woodmart is an excellent theme, I have also used this theme to build websites for up to over 6 months! So I urgently need to solve this problem of slow querying the product list , and avoid the technical solution of caching (because the cached file is not available when the user is logged in and needs to be regenerated)

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    #510959

    z976937999
    Participant

    The site is about to go live and this is a really particularly urgent issue, so I hope I can get it resolved!

    #511014

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Regards

    #511015

    z976937999
    Participant

    Yes, I’ve tried by changing the theme, using the flatsome theme, list query for the same case takes only 2-3 seconds, but since my site has been built using woodmart for half a year, changing the theme is obviously not possible for me.

    #511016

    Artem Temos
    Keymaster

    2-3 is also slow. It should be loaded in less than 1s. Could you please disable all plugins that are not related to our theme and switch to the default theme temporarily? Send us your admin access as well.

    Kind Regards

    #511024

    z976937999
    Participant

    As my picture above shows, I’ve turned off almost all plugins.

    I’ve sent you my site admin rights, please help me to see what is causing the problem, thanks!

    #511036

    Artem Temos
    Keymaster

    We tested with the default theme and it also takes sometimes 4-6 seconds to load the page. There is definitely something wrong either with your server configuration or with WordPress/WooCommerce in general. Here are screenshots.

    https://gyazo.com/228268ca2ecf20972701af6ad661fc8f
    https://gyazo.com/8a27fc77fdee464b6f4de5f6f0c4ba7a

    #511044

    z976937999
    Participant

    What should I do to troubleshoot this? I don\’t think the problem is with wordpress, BTW did you run the script to regenerate the image for me?

    #511048

    Artem Temos
    Keymaster

    No, we didn’t run anything on your website. Try to use the following plugin to check if there are some slow SQL queries https://wordpress.org/plugins/query-monitor/
    And we suggest you consult with your server provider too.

    #511060

    z976937999
    Participant

    I’ve reduced my request times by expanding the memory allocated to wordpress by the server, and with the worpdress default theme the time to fetch 24 items at a time is down to less than 1s, but with woodmart it’s still a 3-4s request.

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    #511075

    Artem Temos
    Keymaster

    PHP memory limit parameter doesn’t affect the response time at all.

    Most likely on your screenshot, the page is loaded with cached database queries. If you reload the same page with our theme a few times you will see approximately the same result. But if you walk though a lot of uncached pages, you will see that some pages are loaded slowly even with the default theme.

    #511078

    z976937999
    Participant

    I also noticed that there is a redirect request before each request for list data, how do I get rid of this one

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    #511113

    z976937999
    Participant

    And I tried the default theme again, and again without caching, the default theme only takes about 1s to request (I\’m sure there\’s no cache hit), woodmart takes 3-4s

    #511170

    Artem Temos
    Keymaster

    Can you disable all plugins and switch to the default theme so we can test it one more time?

    #511226

    z976937999
    Participant

    How to remove these redirected requests to direct access instead, which will save some request time.

    I found that these requests are coming from jquery

    • This reply was modified 1 year ago by z976937999.
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    #511254

    Anonymous
    Inactive

    I had the same issue when first starting out, it was the menu that was lagging the website loading. You should try and disable the menu, then use a different one to see if it changes. Try to remove all but one category, and you will see.

    #511264

    FODDA
    Participant

    i have the same issue, even i have the most expensive plan on hostinger.com it doesn’t make my site load faster. And i decided to switch to cloudsway everything is fast as normal 1-2 sec.

    #511335

    Artem Temos
    Keymaster

    Hello,

    Please, keep all plugins turned off so we can check the redirect issue.

    @sb-shop @thaibeats.com please, create separate topic and we will provide you with all the necessary assistance.

    Kind Regards

    #513652

    z976937999
    Participant

    I finally found the problem to share with you, my website woocommerce has about 2000 products, each product detail contains 20 images, and in the upload time WP-Optimize plugin does not have effective compression of images, I replaced the image compression plugin and will reduce the image size of the 60%, the list of the speed of the query there is a significant increase!

    I don’t know why the size of the image affects the SQL query, but for those of you who have the same problem, you can try using this approach

    #513718

    Artem Temos
    Keymaster

    Hello,

    We are glad that you sorted it out! Thank you for sharing your solution here.

    Kind Regards

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