WoodMart Purchase Code Rejected on XTemos – Valid Envato License

Hello XTemos Support Team,

I purchased an official WoodMart Regular License from Envato Market on October 6, 2026.

My purchase code was successfully used to activate the WoodMart theme on my WordPress website.

However, when I try to register the same purchase code in my XTemos account, I receive the following error:

“Wrong validation code, please try again.”

I have carefully verified the purchase code against my official Envato License Certificate, and it is correct.

Purchase information:
– Theme: WoodMart – Multipurpose WooCommerce Theme
– Envato Item ID: 20264492
– Purchase date: October 6, 2026
– License type: Regular License

Could you please investigate this issue and help me register my license successfully?

For security reasons, I prefer not to share my purchase code through the forum. I am willing to provide my purchase code and official Envato License Certificate through a secure, private channel recommended by your support team.

Thank you for your assistance.

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Hi there,

Sorry for the trouble. A temporary issue with the Envato API stopped purchase codes from being validated. That issue is now fixed, and validation is working again.

Please go back to the Theme License section and enter your purchase code again. It should be accepted this time.

Sorry again for the inconvenience. If you still get the error, just let us know.

Kind regards,
XTemos Studio

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