Woodmart settings isn’t working
-
Hi Xtemos,
I just recently bought the latest version of woodmart, but after installing it my website got crashed (luckily I had a backup!). Right now, I can’t change any settings in theme settings. I tried to delete the unused plugins but still, my theme has the error. I need urgent help to make my website ready asap!
Please help me.
Hello,
Thank you very much for choosing our theme and for contacting us.
Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.
Best Regards
I am going to add the requested information in the private section.
Best
Hello,
Please restore your site, then
Please deactivate all the plugins except these ones:
Slider Revolution
Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG
And update the theme.
Best Regards
Thanks for responding. I restored the website and followed your instruction, but the gallery, products, and other comments are not showing. I checked the database and that information should be there, but for some reason, those didn’t connect to the new fresh WordPress dashboard. It looks like a brand new site now!
Hello,
We are terribly sorry for the delay I cannot access to the site admin or Cpanel.
Please check the access we will check in the highest priority.
Best Regards
.
