Woodmart SKU Search + Filters

We are using your Woodmart Theme on many of our websites and i would like to ask about a behavior we noticed.
So the problem is that when i search an SKU on my website example: AL-B, and press the filters icon, there are no filters displayed. But when i search for “Evil Eye” and press the filters, the filters work as intended. Is that normal behavior and why am i not getting any filters on my SKU search ?

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Hello,

In this case, is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

Kind Regards

[support-9584]

Below are the wordpress info you requested

• This reply was modified 4 months ago by support-9584.

Hello,

Please, confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable it all back.

Kind Regards

I will make a staging site and get back to you, i cannot give you permission to do those deactivations on the live site. I ll get back to you as soon as i have the staging site up.

Hello,

Okay, understood. Thank you for your time.

Kind Regards

Here are the credentials of the site, u can de-activate whatever u need to.

Hello,

Navigate to WoodMart -> Patcher and apply the 592620 patch, then check how it works.

Thank you for your time and have a good day!

Kind Regards

[Author]

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