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Woodmart Slider Bug

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #697300

    disaqueen
    Participant

    Hi There,

    There seems to be a little bug with slider of Woodmart. When height of the slider is set to ” As image “, upon entering the website there is this load up bug that is seen in the video. Ratio of the both slider is exactly same.

    When I try to change height of the slider to ” Custom height ” I don’t get any problem like I get that in the video. I want use the height option ” As image ” so how can I fix this issue? I also tried cleanup the cache, so it is not about any cache issue.

    #697415

    Hello,

    I’ve checked your site and the slider is displaying correctly — I’m not seeing the loading issue you mentioned . The slider loads normally, and there is no jump or ratio change during the initial load.

    Best Regards,

    #697468

    disaqueen
    Participant

    Hello, it is because I changed height setting to Custom height. As I mentioned above, problem persists when height settings is set to As image. I’m changing it to As image now, please check again.

    #697469

    disaqueen
    Participant

    Also, this happens specifically on mobile device view. So make sure you are checking with a mobile device. Thanks

    #697564

    Hello,

    I have again checked your site and have not seen the issue. Could you please record a short video and describe how we can reproduce the issue so we can check this for you?

    Also, share the WP admin login details of your site so I will check and give you a possible solution.

    Best Regards,

    #697588

    disaqueen
    Participant

    I’ve already shared a google drive link for the video of the issue before you can check the video from there. Just in case, sharing it again. I’m also sharing wp admin details now.

    #697697

    Hello,

    We have checked your issue and found that it is caused by the container element.
    To fix this, please set the Width option of the slider element to Full width (100%).
    Here is the reference screenshot: https://monosnap.ai/file/1sKdNrYMKep3CfVug07mp0MbQttWsJ

    Best Regards,

    #697868

    disaqueen
    Participant

    Thank you, that solved my issue!

    #697898

    Hello,

    You’re Most Welcome!

    Feel free to write back anytime. If you need further assistance, we are always here to help you.

    If you have a minute, we’d truly appreciate your feedback — it helps us improve the product and shape future updates more effectively. We’d love your feedback on our theme: https://tally.so/r/w4l54k

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

Viewing 9 posts - 1 through 9 (of 9 total)

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