Woodmart slider issues on mobile

Hi!
I switched to woodmart slider and it works smoothly, but I’m having an issue in mobile, it takes too long for the first text and navigation to appear. Is there any way to fix it?

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Hello,

Did you check the network speed on your mobile? Could you kindly try another device?

We would appreciate if you make a video screen from your device and insert the site admin access into the Private content below the message area. We will take a closer look at the case.

Best Regards

Hi!
Yes, everything was good with the network speed, also tried on another device and also took too long to load slider menu / slide text.
I’m sending you the screen video capture, and credentials.
Thanks in advance.

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Hello,

Sorry for the delay.

Your provided limited rights. We need admin rights.

Please deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG
Switch to the parent, if you use the child one.

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

Let us know if the problem remains.

Best Regards

Ok, I’ll do that.
I’ve updated the support user, can you check that, please?

I deactivated
WPBakery Page Builder or Elementor
Woodmart Core
And site broke in mobile, even though I activated them back and purged cache.

I’ve fixed by copying content and publishing another page.

Hello,

We are glad you have solved the issue.

If you have any questions please feel free to contact us.

Best Regards

But no, original problem is not solved yet.

I switched to woodmart slider and it works smoothly, but I’m having an issue in mobile, it takes too long for the first text and navigation to appear. Is there any way to fix it?

Hello,

We have checked without these two plugins: https://prnt.sc/6RVx9jBvM4JR
It works correctly without these plugins: https://gyazo.com/9c79822ac49c8ad8727c3e9784e987e1

If you have any questions please feel free to contact us.

Best Regards

Perfect! It worked smoothly!
Thanks for your support.

You are welcome! We are here to help.

Wish you a wonderful day!

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