Woodmart support team is not replying my query there are just ignoring

my website product layout is missing after update

Hi hoacindia,

Thanks for reaching to us and appreciate your patience.

To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) and screenshots that illustrate the problem to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

Best Regards,

[Author]

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