Home › Forums › WoodMart support forum › WoodMart template error
WoodMart template error
- This topic has 6 replies, 2 voices, and was last updated 4 years ago by
Elise Noromit.
-
AuthorPosts
-
March 3, 2021 at 12:15 pm #270659
OfficialIcloudParticipantHello,
2 days ago I bought your WoodMart template but I have an error.
When uploading the template, it uploads fine, but when I want to do the base import, it doesn’t come out as shown in the example, I get everything messy, without the logo, without the menu.
That is, the import of the demos does not go well for me.
You can check it yourself.
https://telhemaaccesorios.site/
Everything looks messy, We try to upload the template several times and every time the same thing happens to us.
In the private area of this same message I will leave you a username and password so that you can solve the problem for me.
We liked the template very much and if everything works correctly we are willing to buy several licenses since we work in the Chamber of Commerce making web pages.
It is a bit urgent since we have to deliver the eCommerce in 3 days.
Forgive my spelling mistakes, I write from Spain.
Thanks a lot.
March 3, 2021 at 1:22 pm #270688
Elise NoromitMemberHello,
Thank you very much for choosing our theme and for contacting us.
Please provide the net WordPress installation and advise what demo you would like to upload, I will install and upload based on WP Bakery page builder.
Best Regards
March 3, 2021 at 7:21 pm #270759
OfficialIcloudParticipantBuenas tardes,
I have already deleted everything that was in that domain, I have put a WordPress, you have it ready to upload your template.
I have discussed it with my boss and the demonstration he likes is the following: ELECTRONICS
I am also going to provide you in the private area the license of the template and the administration data.
I am waiting for your notice since, as I mentioned before, it is a bit urgent because we have to deliver the web in 3 days.
Thank you very much for your response and your speed.
March 3, 2021 at 10:06 pm #270788
Elise NoromitMemberHello,
Please check the credentials, I cannot login.
Best Regards
March 4, 2021 at 9:10 am #270896
OfficialIcloudParticipantHello,
I have verified them and they are correct ..
I create a user for you.
I attach it to you in the private area.
Sorry for being repetitive but I need it a bit urgently because on Saturday we have a presentation with a client.
Thank you very much again.
Greetings.
March 4, 2021 at 12:34 pm #270948
OfficialIcloudParticipantHello,
I need you to tell me if you have been able to upload the template and the demonstration of: ELECTRONICS.
Thanks
March 4, 2021 at 5:59 pm #271043
Elise NoromitMemberHello,
I have installed and uploaded the demo. Please check. The problems were caused by the plugins from the previous theme.
Please check.
Best Regards
-
AuthorPosts
- You must be logged in to create new topics. Login / Register