Home New Guten Forums WoodMart support forum Woodmart theme conflict with Gravity Formin category page

Woodmart theme conflict with Gravity Formin category page

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #633007

    jegan.jeyaraman
    Participant

    Hi,
    I tried adding a Gravity Form in the footer for subscription. It’s working fine on all pages except the category pages. I deactivated all plugins except for:

    WooCommerce
    Gravity Forms
    Gravity Forms User Registration Add-On
    Woodmart Core
    Elementor

    Please share your thoughts on this.

    Attachments:
    You must be logged in to view attached files.
    #633011

    Artem Temos
    Keymaster

    Hello,

    To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.

    Regards

    #633020

    jegan.jeyaraman
    Participant

    Now checked with WooCommerce Storefront. no issue

    Please check from your side as well?

    Attachments:
    You must be logged in to view attached files.
    #633032

    Artem Temos
    Keymaster

    OK, please keep the default theme active and send us your admin access so we can test it.

    #633042

    jegan.jeyaraman
    Participant

    Yes. Updated

    Could you check now?

    #633063

    Artem Temos
    Keymaster

    To fix this issue, try to add the following code snippet to the Custom CSS area in Theme Settings.

    .footer-widget script {
        display: none !important;
    }
    #633074

    jegan.jeyaraman
    Participant

    Ok Thanks

    But, is this correct solution for this ?

    #633088

    Artem Temos
    Keymaster

    It is just a workaround. We can’t find which JS script adds this “display:block;” and makes the script visible. Maybe you can discuss this with plugin developers as well.

    #633106

    jegan.jeyaraman
    Participant

    from Gravity form support

    As Richard pointed out, for a valid conflict test, the first test must be done with only Gravity Forms enabled. All other plugins, including third-party add-ons for Gravity Forms, should be disabled, and a default WordPress theme without custom code should be used (e.g. Twenty Twenty-Four).

    So if you were able to replicate the issue by disabling all plugins except for Gravity Forms, you will also want to switch the site to a default WordPress theme to confirm if there’s an issue with your current theme.

    #633188

    jegan.jeyaraman
    Participant

    Hi,

    It looks like the category page layout has changed from two columns to a single column.

    Are you currently working on this?

    #633215

    Artem Temos
    Keymaster

    No, we didn’t touch your website.

    Yes, there is no issue with the default theme. But it still doesn’t mean that our theme’s scripts affect this. If they can’t understand what is wrong, keep the CSS as a workaround.

    Kind Regards

    #664712

    jegan.jeyaraman
    Participant

    Issue fixed by update css

Viewing 12 posts - 1 through 12 (of 12 total)

The topic ‘Woodmart theme conflict with Gravity Formin category page’ is closed to new replies.