WoodMart theme creates critical error on our website when tried live preview

Hi,
I just purchased woodmart theme and tried to live preview it on our website but encountered a critical error method

Hello,

Please share the page url where the php error is showing. Also deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the wp logins details i will check and give you a possible solution.

Best Regards.

Hello Aziz,
Thank you for responding. The theme seems to have a conflict with Tidio chat ( A CRM & Live chat tool). If Tidio is deactivated, the preview works without the critical error

Hello,

Please consider reaching out to plugin support for assistance. They might be able to help you troubleshoot and configure the plugin correctly.

Best Regards.

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