Woodmart theme get stuck while unpacking

i have tried multiple times to upload zip file of woodmart theme,unable to install. after that once i hape uploaded the theme, its stuck at the point says.”unpacking package”

Hello,

Thank you very much for choosing our theme and for contacting us.

Please provide your site admin access to the private area, advise what builder you prefer and what demo you are going to upload, I will help to install.

Best Regards

[Author]

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