Woodmart theme not saving changes

Hi,

having a problem with the theme. It’s not saving the changes I’ve made – for example, I changed categories photos – nothing saved, changed menus a few times – no changes etc.

Haven’t had a problem like this before with woodmart.

Added login to admin page

Hello,

You have a cache on your website – https://prnt.sc/dgnq8WF2EXxo, did you try to clear it?

Kind Regards

Yes, clearing cache does not work.

Also, while I am here- can’t update the theme also.

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Hello,

Clarify which exact changes you made so I can replicate the issue on your side.

Thank you in advance.

Kind Regards

I mentioned them in my original post – menu navigation – adding links and removing them from navigation.

Sliders – setting to full width
Woocommmerce category photos – I added photos to all of the categories, though, I’m not sure they are there even now.

Hello,

1. Product categories: the image is shown – https://prnt.sc/Kvs7L3Fvv7tb and here is a Home page – https://prnt.sc/MFyGb4p3fxTb . Other categories are hidden due to they are empty – https://prnt.sc/A84PCsFXfbVk

2. How do you want to make it full width if there is a container near the slider – https://prnt.sc/DM3yWjxBTm8A, clarify if I misunderstood you.

3. As for the menu, I see the issue, it’s not changed even after clearing the cache. So may I disable 3rd party plugins and enable the parent theme for testing?

Kind Regards

yeah you can disable everything that’s needed for you to check the issue.

Hello,

The issue is in the 3rd party plugins, the issue could be in these https://prnt.sc/2N2tve6Dof1c plugins. After the deactivation 3rd party plugins it started to work well, here is a video – https://dropmefiles.com.ua/en/3Kx4f

Kind Regards

Hello,
thank you.

Hello,

You are welcome! In case you need any additional help, I’d be more than happy to assist you.

Have a good day!

Kind Regards

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