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Woodmart Theme not updating images and text
- This topic has 10 replies, 2 voices, and was last updated 7 months, 3 weeks ago by
Luke Nielsen.
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July 8, 2024 at 12:25 am #581611
sean-5573ParticipantHi, my theme was updated over the weekend and now I cant update the main page, images and text. I have cleared and flushed cache, ctrl F5 and turned off plugins. Left it overnight and check browsers on multiple devices and no changes are being updated apart from in the browser I use to edit . Any ideas?
Attachments:
You must be logged in to view attached files.July 8, 2024 at 1:44 pm #581736
sean-5573ParticipantHello. can anyone help?
July 8, 2024 at 3:21 pm #581795
Luke NielsenKeymasterHello,
Send me access to the admin panel and clarify which image/text you tried to change.
Thank you for your time.
Kind Regards
July 9, 2024 at 12:26 am #581930
sean-5573ParticipantHi Luke
Website is https://hyundaituning.com.au/
Front Home page is not updating at all when you check other browsers, which is my main problem., and when I add a new product its not showing unless I refresh the page (Look at the tuning category, it has 4 products and when you refresh there is 5 Products which is a new Stage 1 Tune Hyundai i30NDetails are in the private chat, Thanks in advance Sean
Attachments:
You must be logged in to view attached files.July 9, 2024 at 10:00 pm #582208
sean-5573ParticipantHi Luke, are you able to login and look at this issue please. Its still ongoing, I cant update the website
July 10, 2024 at 11:44 am #582344
Luke NielsenKeymasterHello,
Sorry for the delay.
It seems you have additional protection – https://prnt.sc/MT837cmh-225
You can install a plugin related to “temporary access” to the admin panel and send me a temporary link to the account via the private area.
https://www.wpbeginner.com/plugins/how-to-create-temporary-login-for-wordpress-no-passwords/
Kind Regards
July 10, 2024 at 1:40 pm #582388
sean-5573ParticipantHi Luke, link in private chat
July 10, 2024 at 2:34 pm #582409
Luke NielsenKeymasterHello,
Do you mean in this section https://prnt.sc/wshSopFzcJwl the products are not showing after adding?
If you have any video, please send me.
Looking forward to collaborating with you!
Kind Regards
July 10, 2024 at 11:37 pm #582530
sean-5573ParticipantHi Luke
The front home page is not updating with text or images, the 3 image boxes just below the main header image wont update neither will the text – https://hyundaituning.com.au/ (SEE screen Grabs below)After I update them and check on other browsers its still the old website, I have cleared the cache and ctrl F5 but it still shows the old website content, Thanks in advance.
Attachments:
You must be logged in to view attached files.July 11, 2024 at 2:08 pm #582674
sean-5573ParticipantAny luck looking at this Luke? Cheers
July 11, 2024 at 2:32 pm #582682
Luke NielsenKeymasterHello,
Sorry for the delay.
It looks like a server cache, did you try to clear it?
I await your response.
Kind Regards
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