WoodMart theme support

Hello,
I installed WoodMart theme on my WooCommerce website. i have done a few customizations then added one product. added product to the cart. place test order which was successful but i have 2 problems.
1. the cart count does not reset to zero after placing an order even thought its empty. I have to clear browsing cache every time if i have to bring count to zero.
2. No synchronization between the mobile and desktop browsing. if i add product to cart, the changes does not reflect when i want to continue using desktop. the cart count remain on the mobile side, so you cannot continue and place the incomplete order using another device. i have tried everything possible without success.Kinly help.

Hello,

01. It seems to be a cache issue on your site. I kindly recommend you to purge the cache from the plugin, CDN, disable CDN temporarily and double check the issue.

02. Cart synchronization across different devices depends on WooCommerce sessions, not the theme.

WooCommerce only syncs the cart between devices for logged-in users.

If you add products on mobile as a guest, the cart will NOT appear on desktop — this is normal WooCommerce behavior.

To sync the cart between devices, make sure you are logged into the same user account on both devices.

Best Regards,

[Author]

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