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Woodmart Theme – Website Issue.

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  • #715433

    syscon78
    Participant

    The day I purchased the woodmart theme and installed it on one of my domain at InterServer Hosting. Since that day I am facing problem. I re-installed woodmart theme 5-6 times on fresh wordpress but still its making problem for me and it causing to stop my other websites as well on same hosting.

    I have attached as screen short of InterServer hosting Team pointing out on the woocommerce plugin in the woodmart theme.

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    #715468

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    WoodMart theme itself does not contain any issues that would affect server stability or stop other websites. It is a widely used theme and works correctly on standard hosting environments.
    Based on your description, the issue is most likely related to:

    – Server configuration or resource limits (CPU, RAM, entry processes)
    – WooCommerce setup or heavy queries on your hosting
    – Possible conflict with other plugins

    1. Please ask your hosting provider for more details about the exact error/logs. Temporarily deactivate all plugins except WooCommerce and test again

    2. Switch to a default theme (like Storefront) and check if the issue persists

    3. Ensure your server meets WooCommerce requirements (PHP version, memory limit, etc.)

    Best Regards

    #716584

    syscon78
    Participant

    Hi Aizaz

    I installed theme to new hosting account on Interserver with new domain “tradians.net.au”.
    I bought another hosting account with them for fresh installation. Theme behavior is still very strange, sometimes it shows this type of issue.

    ============================================
    There has been a critical error on this website.
    Learn more about troubleshooting WordPress.
    ============================================
    File attached with this ticket.

    My PHP Settings are;
    =================

    PHP Version alt-php84 (Secured)

    max_execution_time = 600
    max_input_time = 600
    max_input_vars = 10000
    memory_limit = 512
    post_max_size = 64M
    session.gc_maxlifetime = 1440
    upload_max_filesize = 64M

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    #716637

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)