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Woodmart themed problem

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  • #531112

    elikia
    Participant

    Good morning ,
    Emergency !
    I inform you that we have following problems on the theme
    We received an email, Here, WordPress found an error with your theme, “Woodmart”.
    1 – WordPress informs us that our site is experiencing a technical problem, see attached video link. Please correct this problem
    https://www.loom.com/share/ae29b6537710478eac1eb558a1d95450

    2 – Our store page was replaced by Our contact after installation of the theme see attached video link.
    https://www.loom.com/share/ada7a941b40f410fbe09081fc64fb842

    #531241

    Luke Nielsen
    Keymaster

    Hello,

    1. Please navigate to WoodMart -> Patcher and apply the 528355 patch, then recheck the issue.

    2. Make sure that the right page is defined in WooCommerce -> Products -> Shop page: https://prnt.sc/onGv6ii3e9ik

    Kind Regards

    #531259

    elikia
    Participant

    Question 1 was resolved following your recommendations

    For question 2
    Indeed here the page is positioned on Our contact for question 2 but I cannot find the store page in this list
    Should we regenerate pages missing woocommerce? or do you want to guide us?
    . See attached video link
    https://www.loom.com/share/eb11467bcf884c4d893fcaca3ba5572e

    #531265

    Luke Nielsen
    Keymaster

    Hello,

    2. You can create a new Shop page via Dashboard -> Pages and it should be an empty page. Then assign it in WooCommerce -> Products -> Shop page.

    https://woo.com/document/woocommerce-pages/

    If you’d like to contact us, we are here for whatever questions you may have.

    Kind Regards

    #531271

    elikia
    Participant

    Thank you, the problem has been resolved.
    So we can update all the problems that are posted here regularly?
    Please go to WoodMart -> Patch and apply patch 528355, then recheck the issue.

    #531441

    Luke Nielsen
    Keymaster

    Hello,

    If the problem is related to this topic, you can post. Do you have some issues with the patch ?

    Please let me know.

    Kind Regards

    #531457

    elikia
    Participant

    Good morning ,
    Yes there were 8 problem spots, we validated them all by clicking on the button see screenshot attached
    Kind Regards

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    #531551

    Luke Nielsen
    Keymaster

    Hello,

    Great! So the topic can be closed?

    Thank you for your time.

    Kind Regards

    #531554

    elikia
    Participant

    Yes you can close this ticket only

    #531560

    Luke Nielsen
    Keymaster

    Hello,

    Always remember that you can reach out to us with any questions you may have.

    Have a good day!

    Kind Regards

Viewing 10 posts - 1 through 10 (of 10 total)

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