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WoodMart Upadate Error.

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #504661

    graniapc
    Participant

    Dear sir/madam!,

    Please check my WoodMart Theme. we are unable to update. it gives some error which i have attached here.

    URL : https://beta.helpingindia.com/
    Admin User : Azam
    Pass : Delhi@ 123

    Thanks

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    #504745

    Hello,

    Try to do the following to update the theme:
    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.
    2. Go to Dashboard -> Updates and click on Check Again.
    3. Activate the theme with your purchase code again.
    4. Go to Dashboard -> Updates and click on Check Again.
    5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.
    Also, please check and follow this manual:
    https://xtemos.com/docs-topic/update-the-theme/

    Best Regards

    #505314

    graniapc
    Participant

    Dear sir/madam!,

    I have tried as per your points but not success. so please look and fix the problem asap. i have also already shared you our credential.

    Thanks

    #505359

    Hello,

    Your issue has been resolved. Check back your site after completely clearing the browser cache.

    Best Regards.

    #515623

    graniapc
    Participant

    Dear sir/madam!,
    Again we are facing theme update problem. same as before. i tried as per your steps but not success. so kindly give me proper steps for future we can update it smoothly.

    and one more thin how can i change contact no ((686) 492-1044) and contact with expert in top header.

    URL : https://beta.helpingindia.com/
    Admin User : Azam
    Pass : Delhi@ 123

    Thanks

    #515829

    Hello,

    01. Please, reinstall the theme with the latest version downloaded from ThemeForest. Upload it via Appearance -> Themes -> Add new.

    02. Go to WoodMart > Header builder > edit current header > in the top bar configure the information box element and change the number.

    Best Regards.

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Viewing 6 posts - 1 through 6 (of 6 total)