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Woodmart update

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  • #730732

    Trincamp
    Participant

    Hello, this is the second time the Woodmart theme has been deleted from my site after the update.
    I’ve already restored my site using a database backup, but it happened again the next day.
    Could you explain to me what’s not working ? What’s causing this delete ?
    Thank you for your help.

    #730746

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    I have checked your website, and the WoodMart theme is currently installed and activated.

    If the theme is being deleted automatically after an update, this is not expected behavior from the WoodMart theme itself. It may be related to the update process, hosting/server configuration, a security plugin, or another third-party service.

    If the issue occurs again after the update, please let us know before restoring the backup, and we can check the site to investigate what is causing the theme to be removed.

    Best Regards,

Viewing 2 posts - 1 through 2 (of 2 total)