Woodmart Video prebuilt website doesn’t play video

Hello,
I installed Video prebuilt website with video slider demo in Slider Revolution. I use Elementor as a constructor for website. When I open homepage in Elementor, first slider is playing video like in the demo, but if I open my website on preview I see just cover from video, so it doesn’t play. Also if I go to slider revolution to edit your prebuilt video slider it also show just cover (even if I click play button). I don’t understand, where is the problem, maybe you can help me.
Best regards

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Hello,
Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

Hello,

I want to integrate a video in one of my pages via Elementor. However, it doesn’t work.
I already deactivated all my plugins and it didn’t work.
When I change my theme, the video displays well.

I think the problem is with Woodmart.
Would you have a solution?

Hello,

Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

Best Regards

Hello,

Thank you for your answer
I tested it by installing Storefront and it works fine.
I think it’s from the Woodmart theme.

Hello,

Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

Best Regards

Thank you for your help.

Hello,

The site you have provided does not have Slider Revolution installed. Please advise where to find the slider.

Best Regards

Hello, this is not a slider, but simply a video widget from elementor.

Hello,

Please enable “Frontend Elementor” in the Theme Settings: https://monosnap.com/file/Z64ZMJi6f0wScZHmE1QMh3DX0DwGob

If you have any questions please feel free to contact us.

Best Regards

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