woodmart woocommerce layered not showing in second language

Hello,

the woodmart woocommerce layered doesn’t show in the sidebar when I switch to the second language.
I have 3 attributes that in my first language appear but when I switch to the second language disappear.

All products and attributes are duplicated correctly.

In the attached, you can see a screenshot, where the first language with the Attribute STILI appeared and the second screenshot for the second language where the Attribute STILI doesn’t appear.

How can I fix it?

Best regards
Andrea

here the files

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Hello,

You need to translate all the products, categories, attributes and attribute items.

If you have any questions please feel free to contact us.

Best Regards

Hello,

all the products, categories, attributes, and attribute items are translated but it doesn’t work.

Best regards
Andrea

I have another problem with Image preview for attributes.

If I go in an attribute, for example, a Color attribute where I added an Image preview and I simple click Update, the preview image disappears from the website (in the single product page) and disappears from the attribute list too, but it still visible in the relative color attribute editing page.

Thanks for your kind support
Andrea

The problem for woodmart woocommerce layered not showing in the second language is still there.

All the products, categories, attributes, and attribute items are translated but it doesn’t work.

Please could you check, please

Regards
Andrea

Hello,

You need to set the language in each widget for each language: https://gyazo.com/7ab6312dc57791e7c2d2e201028060b0

Color attribute where I added an Image preview and I simple click Update, the preview image disappears from the website (in the single product page) and disappears from the attribute list too, but it still visible in the relative color attribute editing page.

Please advise what attribute item I can check to reproduce the issue?

Best Regards

Hello,

1- You wrote: You need to set the language in each widget for each language: https://gyazo.com/7ab6312dc57791e7c2d2e201028060b0

I already tried this solution, but it doesn’t work, did you tested on my website?

2- You wrote: Please advise what attribute item I can check to reproduce the issue?

You can check this attribute: Colori disponibili > Square Azzurro

Hello,

Please send us FTP access, insert the site admin access into the Private content below the message area. We will take a closer look at the case.

Best Regards

This is the FTP.

Thanks for your kind support
Andrea

Hello,

Could you kindly check the credentials once more, I cannot log in.

Best Regards

Use this:

For WordPress

In the meantime, I update Woodmart 6.4 and I have a new problem.

After the last update to Woodmart 6.4, the banner for the category and the sidebar menu is misaligned.

Before the update the situation was like the first image in attach, then after the update, the situation is like the second image.

How can fix it and back to the previous layout?
Thanks for your support

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the wrong layout after the upudate

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Hello,

Could you kindly provide correct FTP access, WordPress admin access is correct?

Best Regards

I send you again the FTP access

Hello,

We do apologize for the delay.

As soon as we regenerated “Regenerate the product attributes lookup table” in Woocommerce > Status > Tools: https://gyazo.com/08528498afaa5e6e7f981031b3072133 attributes appeared.

If you have any questions please feel free to contact us.

Best Regards

Hello,

I tested and regenerated “Regenerate the product attributes lookup table”, but the problem is still there.

I checked and when I update the image, it change completely the information about the image link.
Take a look.

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Hello,

sorry, you don’t consider the answer below, it was for another topic open.

I tested your solution, but it works randomly and not for all products and categories, and it doesn’t work for size attributes.

Thank you for your kind support
Andrea

Hello,

Please provide two URLs: the category in English and the same category in Italian, I am checking the LETTO category and do not see the translation.

Best Regards

Hello Elise,

please check these two URLs

How is possible to solve this problem?

Thanks for your support
Andrea

Hello,

This issue has been fixed, please check now.

Best Regards

Perfect, how did you fix it?

Because I need to replicate the solution on the online website

Thanks for your kind support
Andrea

Hello,

Please check Woocommerce > Settings > Product tab > Advanced tab and disable Use the product attributes lookup table for catalog filtering.

If you have any questions please feel free to contact us.

Best Regards

Hello Elise,

thank you so much!! You fixed.

Thanks for your amazing support

Have a great day
Andrea

You are welcome! We are here to help.

Wish you a wonderful day!

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