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Woodsmart special stockstatus widget shows products even do…
- This topic has 9 replies, 3 voices, and was last updated 1 year, 1 month ago by Artem Temos.
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October 24, 2023 at 9:01 pm #506816
support-1174ParticipantHi,
I have activated the Woodsmart special stockstatus widget:
And only checked the box for Sale products.
I have no products in the sale, so it should not show any products. But it does… it shows all the normal prices of products.
See my image.|How can I/we fix this? So it shows only products in the sale and otherwise none.?
Greetings
Attachments:
You must be logged in to view attached files.October 25, 2023 at 2:38 pm #507088
Aizaz Imtiaz AwanKeymasterHello,
There is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.
Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.
Best Regards.
October 31, 2023 at 4:16 pm #508843
support-1174ParticipantHello,
A deactivated all plugins but Woocommerce and Woodmart Core.
If Woodmart Core is not activated, this feature will not be displayed.
But the problem is still there. I have no products in the sale, so it should not show any products. But it does… it shows all the products with the normal prices.To log in, see the Extra information (visible to moderators only) section
I have not deactivated all other plugins at the moment, because I am working on it.
But you can when you have the time to check.
The LiteSpeed Cache plugin must stay deactivated after you are done. All other plugins must be activated again.November 1, 2023 at 3:53 pm #509103
Artem TemosKeymasterHello,
Sorry, but the password seems to be wrong and we can’t enter your dashboard. Please, provide us with a valid password.
Kind Regards
November 2, 2023 at 3:43 pm #509386
support-1174ParticipantNew test shop.
You can test what you like
info:
- This reply was modified 1 year, 1 month ago by support-1174.
November 2, 2023 at 6:10 pm #509436
Artem TemosKeymasterHello,
We have fixed this on your website. Please, test how it works now.
Kind Regards
November 2, 2023 at 6:34 pm #509437
support-1174ParticipantYes! You fixed it!
Thanks.Now I need to know how, so I can fix it myself in my live shop.
Can you explane to me how to fix this? What did you do?November 3, 2023 at 10:45 am #509556
Artem TemosKeymasterTo fix this issue on your live website, you need to create a test product with a sale and check if it works. After this, you can delete this product completely and the issue should be fixed.
Kind Regards
November 3, 2023 at 11:07 am #509573
support-1174ParticipantHow is it possible that it fixed in my live shop?
I gave you the info for the testshopNovember 3, 2023 at 3:17 pm #509654
Artem TemosKeymasterNo, we didn’t fix it on your live shop. But you can do this following the instructions from our previous reply. Let me know if it helps.
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