Woof and Woodmart theme

Hi using latest version of Woof and WoodMart theme. The problem is when the user changes the products column (numbers) or product view (list, grid). Please check video -> https://gyazo.com/c8e00d26f7ea4d0b408c2ce05490e118

Talked withe the Woof developer and he told me that “Contact support for your theme and ask them to fix it. Unfortunately this does not depend on my plugin.”.

Hello,

If you are going to use this plugin with our theme you need to disable the “AJAX shop” function in our Theme Settings. Most likely, this plugin is not compatible with any third-party AJAX functionality.

Kind Regards

Hi it’s disabled already -> http://prntscr.com/1186vky

Please, provide us your FTP access so we can investigate this problem.

Hi credentials

Please, provide us your admin access as well. And switch to the parent theme temporarily.

Hi, it’s not possible to switch to the parent theme. But we have a staging site. Please check the private area for ftp access and admin credentials.

It seems to work correctly now. Please, test how it works now.

Hi, can you tell me on which site and what to test? Tested on both sites and the same bug exist

We test this here https://wp.meteco.gr/product-category/oloklira-aftokinita/
https://gyazo.com/54cdba3b840c575ea449c9db3e5d47ce

Please select hatchback from the filters http://prntscr.com/11c0doo
after http://prntscr.com/11c0f40 and you will see that the new data are the data without filtering…

Yes, you are right. This functionality doesn’t work with custom filters like that. Sorry, but we can’t fix this and this plugin is not fully compatible with our theme custom functionality like “Products per page” and “Columns per row” selectors.

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