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Woomart Icons invisible

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #558784

    schaetz
    Participant

    Hello,
    it is certainly an old problem, but unfortunately all icons are missing in the woomart theme. They are also invisible in the theme setting typography. What can I do?
    https://shop.mexxsoft.com/shop/

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    #558793

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please disable any plugins that are not directly related to our website’s theme and provide us with your admin access details. We will log in to your account and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    #558811

    schaetz
    Participant

    Hello, thanks for the fast reply!

    Greetings
    Rolf Schätz – mexXsoft

    • This reply was modified 6 months, 2 weeks ago by Artem Temos.
    #558816

    Artem Temos
    Keymaster

    Hello,

    Please use the private content field to post information on your website.

    Also we see that some files are missing on your website. Could you please update the theme to the latest version 7.5 and check again?

    Kind Regards

    #561592

    schaetz
    Participant

    Hello,
    I updated to version 7.5 – but the icons ars still missing…

    #561618

    Artem Temos
    Keymaster

    Please check your website files on the server and make sure that this file does exist https://shop.mexxsoft.com/wp-content/themes/woodmart/fonts/woodmart-font-1-700.woff2

    Kind Regards

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Viewing 6 posts - 1 through 6 (of 6 total)