WordPress and Theme Update caused pages and HTML to stop working / cant open
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Hi there I need some urgent assistance, I updated the WP and theme and the above is not working am unable to edit anything. Can I pls get some advise or help? Thanks so much
Hello,
Could you please describe the steps how to reproduce this issue on your website and provide some screenshots of the problem?
Regards
Sure, I clicked on Edit Home Page and all i see is a blank screen – https://prnt.sc/ihdb8v
Same thing happens for HTML Blocks – can see address bar but the page is blank.
Could you advise please?
There is some PHP error that breaks that page. Try to enable wp debug mode or check your server error logs to understand this issue better.
Thanks, Ok Ive checked, looks like its WP Bakery plugin, once that was deactivated everything worked. But all codes are in visual composer. Can you assist on how to update this plugin? I tried yesterday and site stopped working..
You can update the plugin via Dashboard -> Appearance -> Install plugins. But be sure that you are running the latest version of the theme 1.10.2.
Ok everything seems to be working now.. thanks for all the help, no need to update i guess
Thanks again
Hi sorry am still facing issues, i cant get anyone to register, could you pls help me check? Once a new registration happens there is no email sent out and the page just reloads without any log in
Hello,
Could you please check how it works with some default WordPress theme like twentysixteen to understand is it our theme issue or not?
Regards
Am getting a PHP error from inc/shortcode.php
There are many strings like this :
PHP Warning: Illegal string offset ‘target’ in /home/funsport/public_html/2018/wp-content/themes/woodmart/inc/shortcodes.php on line 1974
Do you know what can be done?
You need to update the theme to the latest version.