WordPress Customise doesn't work
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Hi, the wordpress Customise doesn’t work. Everything else works.
I just started with this website and only uploaded the Theme and the plugins coming with it.
When i open Apperance > Customise i just get a white screen.
I tried on sevaral other browers, incognito, updating everything, deactivating all plugins…
What could it be?
Hello,
Please deactivate all the plugins except these ones:
Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG
If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.
Best Regards
Still doesn’t work. I disables all plugins with no succes. I have added the admin credentials in private content part.
I enabled the CMP coming soon page plugin again as i dont want customers to see the website while in development.
Update:
The widget page also doesn’t work.
I just got a white screen.
Update:
Also adding new pages doesn’t seem to work… I think there is something wrong with the theme as i worked before with this theme and never had any issues before.
This website fresh. I know uploaded the theme and some pictures.
Hello,
Please check the credentials I cannot log in.
If you have any questions please feel free to contact us.
Best Regards
Hello,
Our developers have fixed that on your site and this fix would be added to the nearest update.
If you have any questions please feel free to contact us.
Best Regards
.
