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WordPress Functionality broken when using woodmart

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #608725

    Nelson
    Participant

    Hello
    When I activate the theme on my website, WordPress goes crazy and shows error message everytime I try to use basic functionalities (create new page, update user infos, update product infos etc…)

    I know the problem is coming from the woodmart theme because when I activate other store themes, those functionalities are back.

    Did someone have this problem before?

    #608751

    Artem Temos
    Keymaster

    Hello,

    Thank you for reaching out to us. We’re here to help! To assist you more effectively, could you please provide additional details regarding the issues you’re experiencing? Including screenshots and a step-by-step guide to reproduce the problem on your website would greatly aid us in diagnosing and resolving the issue.

    We appreciate your cooperation and look forward to assisting you further.

    Best regards,

    #608795

    Nelson
    Participant

    I am not able to create new pages, or update user infos, even update prodct infos is impossible.

    #608829

    Artem Temos
    Keymaster

    Sorry, but we can’t enter your website at all. Please delete the theme folder and restore your website so we can try to install the theme for you.

    #608830

    Nelson
    Participant

    What do you mean by “restore your website? Should I remove the theme and reinstall it?

    #608834

    Artem Temos
    Keymaster

    We don’t know exactly what is wrong with your website. If it still doesn’t work after removing the theme then it is not a theme issue.

Viewing 6 posts - 1 through 6 (of 6 total)