WP Critical Error Checkout Fields with patch applied
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Hi,
I’ve some problems with Checkout Fields component in WooCommerce 8.5 that shows a WP critical error when I try to manage it.
In addition, the shopping cart for this situation doesn’t work properly and when you go to the payment page the critical error page is shown again.
Everything it’s up to date and the patches are all applied too.
Hello,
Please apply the 528355
patch in WoodMart -> Patcher and then recheck the issue.
Let me know the results.
Kind Regards
Hi Luke,
the mentioned patch has already been applied and the problem persists.
Hi Luke,
Doing some checks on the website I saw that there are the 2 following plugins dedicated to checkout field:
1) Flexible Checkout Fields: by WP Desk – 3.5.19
2) WooCommerce Checkout Field Editor: by WooCommerce – 1.6.1
The problem that I’ve encountered could be linkable to the fact that the first plugin in the list has not yet been fixed and does not work correctly with WooCommerce 8.5?
Hello,
In this case, is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?
Kind Regards
I will update you that the problem is related to a conflict of the latest versions of WooCommerce with the plugin Flexible Checkout Fields by WP Desk – version 3.5.19.
I refer you to the official thread on WordPress.org where several users have reported and received confirmation of the problem:
https://wordpress.org/support/topic/incompatibility-35/#post-17346723
Thanks in advance for your support,
Best regards.
Hello,
It seems to be a plugin issue. So did you try the troubleshooting described in that thread?
Kind Regards
Hi Luke,
I confirm that updating WooCommerce to version 8.5.1 and the plugin Flexible Checkout Fields to version 3.6.0 all works fine again without conflicts or critical errors.
Thanks for your attention and best regards.
Hello,
Glad that the issue is resolved.
If you would like to discuss the issue further, our customer support team is here for you.
Have a good day!
Kind Regards
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