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WP Critical Error Checkout Fields with patch applied

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
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  • #529884

    alessandro
    Participant

    Hi,

    I’ve some problems with Checkout Fields component in WooCommerce 8.5 that shows a WP critical error when I try to manage it.

    In addition, the shopping cart for this situation doesn’t work properly and when you go to the payment page the critical error page is shown again.

    Everything it’s up to date and the patches are all applied too.

    #529889

    Luke Nielsen
    Keymaster

    Hello,

    Please apply the 528355 patch in WoodMart -> Patcher and then recheck the issue.

    Let me know the results.

    Kind Regards

    #529896

    alessandro
    Participant

    Hi Luke,

    the mentioned patch has already been applied and the problem persists.

    #529978

    alessandro
    Participant

    Hi Luke,

    Doing some checks on the website I saw that there are the 2 following plugins dedicated to checkout field:

    1) Flexible Checkout Fields: by WP Desk – 3.5.19
    2) WooCommerce Checkout Field Editor: by WooCommerce – 1.6.1

    The problem that I’ve encountered could be linkable to the fact that the first plugin in the list has not yet been fixed and does not work correctly with WooCommerce 8.5?

    #530207

    Luke Nielsen
    Keymaster

    Hello,

    In this case, is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

    Kind Regards

    #530285

    alessandro
    Participant

    I will update you that the problem is related to a conflict of the latest versions of WooCommerce with the plugin Flexible Checkout Fields by WP Desk – version 3.5.19.

    I refer you to the official thread on WordPress.org where several users have reported and received confirmation of the problem:

    https://wordpress.org/support/topic/incompatibility-35/#post-17346723

    Thanks in advance for your support,

    Best regards.

    #530463

    Luke Nielsen
    Keymaster

    Hello,

    It seems to be a plugin issue. So did you try the troubleshooting described in that thread?

    Kind Regards

    #530562

    alessandro
    Participant

    Hi Luke,

    I confirm that updating WooCommerce to version 8.5.1 and the plugin Flexible Checkout Fields to version 3.6.0 all works fine again without conflicts or critical errors.

    Thanks for your attention and best regards.

    #530634

    Luke Nielsen
    Keymaster

    Hello,

    Glad that the issue is resolved.

    If you would like to discuss the issue further, our customer support team is here for you.

    Have a good day!

    Kind Regards

Viewing 9 posts - 1 through 9 (of 9 total)

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