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WP Rocket problem

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  • #349929

    dodwan
    Participant

    Hello

    I have installed wp rocket.
    And i have a problem of display with the js or css.
    Look the attachement.

    I contacted sp rocket support, and this is the answer:
    Hi Jonathan,

    Alex from WP Rocket here. Thanks for contacting the support.

    Upon checking the site I was able to replicate the issue with the menus.

    In most cases, this kind of issue is caused by one of the additional options in WP Rocket (LazyLoad, Minification,etc).

    In order to identify the cause and resolve the issue, proceed as follows:

    On the Media tab, uncheck LazyLoad
    On the File Optimization tab, uncheck all options.
    Then test the site again in a private/incognito browser window where you’re not logged in as a WordPress user.
    If the problem has disappeared, you can turn those additional options back on, one by one, checking the site each time in order to determine which option is causing the issue.
    Once you know the option that causes it, consult this guide for possible fixes: https://docs.wp-rocket.me/article/106-my-site-is-broken

    Let me know if this helped you out, if not please do send us your admin credentials so we can take a closer look at the issue.

    Looking forward to your reply.

    Best Regards,

    Attachments:
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    #350102

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

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