wp-rocket turns on mobile caching, and the product thumbnail slider fails

After wp rocket turns on Mobile Cache, on the mobile phone, clicking on the thumbnail under the main product image does not work, and the thumbnail slider also fails. Is there any solution? I’ve updated all the patches and it doesn’t work.
PS: After turning on Mobile Cache on another website of mine, the click switching and slider of product thumbnails are normal.

Hello,

It is an issue with third party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the wp logins details so i will check and give you a possible solution.

Best Regards.

Yes. I’ve tried turning off the plugin, but it still doesn’t work.

Hello,

Now I have checked your site on the mobile device. The images thumbnail on a single product is working fine. Check back your site after completely clearing the browser cache and check the issue.

Best Regards.

Yes. Because I have turned off WP-rocket’s mobile caching feature, the thumbnails are normal.
But once mobile caching is turned back on, the thumbnail feature doesn’t work properly.

???

Hello,

This problem is related to the outdated Excluded JavaScript Files config, so you need to remove this config from there and enable the WP Rocket delay JS exclusions option in the settings.

Best Regards.

Where can I delete this configuration? “outdated Excluded JavaScript Files config,”

Can you point it out or send me a screenshot?

Already solved. Thank you very much

Sounds Great! that your issue has been solved.

I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards.

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