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WP Theme configuration missing

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  • #236060

    forestario
    Participant

    Hi Guys,

    I have an issue because I cannot see all the configuration of my Woodmart theme, I just see a basic WordPress dashboard, but if you see the web page it has all the content, and in the folders I see all the plugins.

    I had many issues trying to have access to wp-admin, I used this lines of code in functions.php to activate the access

    /**
    * Allow customers to access wp-admin
    */
    add_filter( ‘woocommerce_prevent_admin_access’, ‘__return_false’ );
    add_filter( ‘woocommerce_disable_admin_bar’, ‘__return_false’ );

    so, now I have access but I cannot configure nothing because nothing is there.

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    #236089

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it? Please, remove all the custom code also.

    Thank you in advance

    #236175

    forestario
    Participant

    Hello,

    how can I do it if I cannot access the plugins components in WP? Maybe renaming the folders using FTP o cPanel?

    Best regards

    Felipe

    #236189

    Artem Temos
    Keymaster

    Yes, you can rename them temporarily to something like pluginname1.

    Kind Regards

    #236193

    forestario
    Participant

    I did, but nothing happen… attach the list of plugins.
    which I should raname?

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    #236202

    Artem Temos
    Keymaster

    In this case, try to rename our theme’s folder as well and check if the problem is caused by our theme or not. If it will not work when our theme is renamed, then it is not caused by WoodMart.

Viewing 6 posts - 1 through 6 (of 6 total)