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WPBakery and Slider Rev plugin download links in account page give 403 error

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #673593

    RichardTRC
    Participant

    Getting the following error:

    Error: Plugin file not found on the server (HTTP 403). Please contact support.

    #673737

    Artem Temos
    Keymaster

    Hello,

    Thank you for reaching out to us regarding the issue with downloading WPBakery and Slider Revolution plugins. We have made some adjustments that should resolve this error. Please try downloading the plugins again from your account page.

    If you continue to experience the 403 error, kindly provide us with temporary admin access to your WordPress dashboard via the Private content field. This will allow us to investigate the issue further.

    We appreciate your cooperation and look forward to resolving this issue promptly.

    Regards

    #673745

    RichardTRC
    Participant

    Downloads now working, thanks Artem. Have a good day.

    #673750

    Artem Temos
    Keymaster

    Great, thanks for the feedback. Feel free to contact us if you have any further questions.

Viewing 4 posts - 1 through 4 (of 4 total)

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