WPBakery Drag and Drop Elements aren’t working

The drag and drop feature of WPBakery does not work

Hello nick-7761,

Thanks for reaching to us.

To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.

Regards

I just changed it to Twenty Twenty and the issue went away so I’m assuming it the theme. Also with Woodmart activated I disabled all none required plugins and the problem still persists.

Hello nick-7761,

Thanks for details.

To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

Regards,

Sorry for the delay!

Hello nick-7761,

Thanks for details.

I updated WPBakery plugin to the latest version and the drag & drop functionality is working now https://go.screenpal.com/watch/cZ1Ff8VNMjh

Regards

Thanks! It does seem to be working on pages now! Although building slides it’s not working. Is that something you can look into? The credentials I gave you are still active.

Hello nick-7761,

Thanks for details.

I tested with the Slides and it worked perfectly as well https://we.tl/t-qzr6XkBIL3

Regards

Thanks, it initially wasn’t working but it did start working for me as well. Thanks so much for fixing these issues!

Hello nick-7761,

Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

If you have a quick minute we always appreciate a 5-star rating on our theme!

https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492

Your feedback is the motivation to improve our work and services.

Regards,

[Author]

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