WPBAKERY MEGA MENU

I have 2 problems on my mega menu, see attachments.

1) The value of a bullet point is displayed as “>
2) the columns are not aligned on the raw, why?

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Note also the gap between the start of the mega menu & the hover on “Cordonnerie”
Why is that?

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Hello,

Your mega menu block is an HTML block. You need to find this block and replace the elements or remove the gaps.
HTML blocks are created by means of WP Bakery page builder. Here is documentation and video tutorials on how to operate with elements. https://wpbakery.com/video-tutorials/ and
https://kb.wpbakery.com/?_ga=2.231867551.1685095695.1548327433-529284048.1540533517

Best Regards

You are absolutely not answering my problems!
Please read it again and answer my issues
THanks

Video screenshot in private
with explanations on my issues

Video

Hello,

1. Gap – set margin-top:-40px in the upper row settings: http://prntscr.com/lexqqs

2. The value of a bullet point is displayed as “> – https://gyazo.com/91dea4262759d96bd63622140cea194b enter each item and remove

3. You have created the very complicated template for mega menu block. I have opened the template in the page where there is space enough and all the blocks are properly aligned http://prntscr.com/mby0go

Best Regards

1) Why do I need to define -40px ? it should normally by default adapt iself to the menu. I did put the code as you told me but it’s not ok.

2) I am also having a problem on the right side, what’s wrong? I did define “stretch row” why am I getting blank?

3) I have also the titles of the columns which get hidden by the row below, why?

Hello,

This is not our theme issue. This is an incorrect application of WP Bakery elements and their configuration. Our support does not cover fixing such issues.

Here are WP bakery video tutorials https://wpbakery.com/video-tutorials/

And here is the documentation https://wpbakery.com/video-tutorials/

Best Regards

PLEASE READ PEOPLE’S POST!!!!!!!!!!
You answer 1 point and you leave all the other unanswered!!!!

I have applied the margin-top as you told me, in this case, it was -30px but it leads to trouble with the brands carrousel, see video screenshot.

Hello,

I am checking your site and cannot catch the problem: https://gyazo.com/38ddca69eaf167b56246e02673c4b600 brands are scrolled correctly and no gaps.

In the pre-footer brands are also works and looks good https://gyazo.com/f82be4592cbbb78b5a8037ba7072ff33

Best Regards

I found where the problem was, but there is 1 last issue that I am having with this HTML Block. Check the video screenshot in private.

You’ll see that, during the loading time of the site, if you hover on “Cordonnerie”, the HTML Block is not properly aligned.

However, once the site is fully loaded, it then fits well in full width. Why is that?

Yes, because it is aligned with JS code. And as you know, all JS scripts are run just right after all the page is loaded.

Point closed.

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