WPBakery Page Builder

hi
Our site is Arabic
In WordPress panel
There is a problem editing the page (Scrolling) (WPBakery Page Builder)
This problem occurs when I save the settings
Please tell me where the problem is

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Hello,

Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

Thank you in advance

ok
There is another problem
at faq
Accordions are not open
link :
http://farshika.com/%D8%B3%D9%88%D8%A7%D9%84%D8%A7%D8%AA-%D9%85%D8%AA%D8%AF%D8%A7%D9%88%D9%84/

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We don’t see any issues with WPBakery page builder on your website https://gyazo.com/67ca38c7d80d1e44ef143cb9d4a079f2
As for the FAQ, you need to specify Section IDs parameters for each element https://gyazo.com/5bc035bcd87f741d44bbfc81d2595fcc

Enter the first page tab (edit page)
link :
http://farshika.com/
In the edit section of the button
And add the link and close it later
Then the problem arises and the page scrolls

I have another problem

1.On my shop page
One of the categories does not show
There are product categories in it
link :
http://farshika.com/%D9%85%D8%AD%D8%B5%D9%88%D9%84%D8%A7%D8%AA-%D9%85%D8%A7/
image: 2.jpg

2.In the product when clicked on colors
It does not work
image: 3.jpg

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Hi,

Try to add the following code snippet to the Custom CSS area in Theme Settings to show that category in the page title

body .woodmart-product-categories .wc-default-cat {
    display: inline-block;
}

Try to change your attributes and terms slugs and write them using English symbols. You can do this in Dashboard -> Products -> Attributes.

Thank you but
The category is correct but the number of the product is wrong

Hi,

Could you please reupload your screenshots in a size smaller than 512KB?

Thank you in advance

yes

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Please, provide us your FTP access so we can check it.

.

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It is because of the WPML plugin since you have two products in that category for different languages http://prntscr.com/igtjga . It is not our theme bug since it shows 2 number in the sidebar with WooCommerce default widget as well. You need to contact plugin’s developers for help in this situation

ok
When i translate HTML Blocks
Translation can not be done
Because it uses the code shorts
How to translate to HTML Blocks

Where exactly are you trying to translate your HTML Blocks? Where do you use them?

On the top of the footer

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Then, you should be able to translate this option into different languages and put appropriate HTML blocks for each of them. https://wpml.org/documentation/getting-started-guide/translating-theme-options/

ok
in top ba (mobile)
In the mobile, the language header (top bar) is not displayed until they can select the language
How to display language change on mobile?

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It would be better to add your languages selector to the mobile navigation menu since you can’t show it on mobile devices in the top bar.

This is not good at all. Because users can not see on mobile that their site is bilingual

You just need to place this selector to the mobile menu and your customers will be able to use it.

ok
but
Concerning Ticket #41975
Everything I do
I can not translate the html block
I tried a lot
please help
If you can translate this section
And take a look
Or tell me exactly
link :
Top of footer {html block}

Did you try to find the prefooter area in String Translations manager and translate it? https://gyazo.com/a6668f0458ee95bc5595fc2d889cadec

yes
There is only a Shortcode for translation, but the text is not for translation

You just need to create two separate HTML Blocks and then place two different shortcodes for each language.

Thank you
I know I asked a lot and I’m sorry

1.I install the plugin (wpml-country-detector)
Settings on:
Redirect visitors based on visitor country only if user locale translation exist .
But when I change IP, the language of the site will not change again
IMAGE : 1.jpg

2.On the contact page
I’ve built google ip
But again, the sitemap will not show up
Because I did several times for other sites, I did not have this problem
IMAGE : 2.jpg
link :
http://farshika.com/contact-us/?lang=en

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1. You need to contact plugin’s developers for help in this situation.

2. We don’t know why, but you have two google maps scripts included on the page https://gyazo.com/6cde479c0a9754b1f0dc8b2ba17743d1
Try to disable extra plugins to understand which one causes this issue.

I disabled all plugins but the problem was not resolved

We see that some plugins are still enabled.

I was really disabled and the problem was still there
And re enabled

But we need to see it without plugins if you want us to help you with this case.

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