Home Forums WoodMart support forum WPBakery Page Builder

WPBakery Page Builder

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #472896

    mrgeek
    Participant

    Good morning,

    as you can see from the screenshot. When am trying to update wpbakery from theme settings it doesnt update it . Posting the image.

    Attachments:
    You must be logged in to view attached files.
    #472989

    Hello,

    WPBakery Page Builder and Revolution slider come bundled with our theme but they can’t be activated with our purchase code. Actually, you don’t need to do this. Only in case, you want to get free premium support from its author, you can purchase it from Codecanyon. But it is not necessary since we will always provide you with the latest updates.

    You can update the plugin in Appearance > Install plugins. If you have any problems (these problems are often caused by the host security or size max size limitations) you can upload and install via Dashboard > Plugins or FTP.

    1. Make the full backup of your site.
    2. Deactivate and delete the current version.
    3. Upload the new version.
    4. Upload and install.

    Best Regards.

    #474228

    mrgeek
    Participant

    Is it save to proceed on production website? And where do i find the update version .zip ?

    • This reply was modified 2 years, 3 months ago by mrgeek.
    #474342

    Hello,

    Please share the wp login details of your site. I will update the wp bakery plugin on your site.

    Best Regards.

    #474839

    mrgeek
    Participant

    Can you please tell me your e-mail so i can create you a temporary login access as admin . Keep in mind my website is in production.

    #474925

    Hello,

    Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern and solve the issue on your site.

    Best Regards.

    #475590

    mrgeek
    Participant

    Here.

    #475593

    Hello,

    I have updated the plugin on the site, please check the site now after removing the browser cache.

    Best Regards.

Viewing 8 posts - 1 through 8 (of 8 total)