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WPBakery Page Builder updating issue

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  • #214352

    sarahkim
    Participant

    Hi!

    I know this plugin comes with the theme, but every time I can the updating requirement message.
    When I press the update button I got this message; Update Failed: Incorrect license key.
    I have all recent theme version and plugins.

    Thank you.

    #214441

    Hello,

    The automatic updates don’t work for the included paid plugins and that’s why you are getting the error.

    You need to update it manually.

    You need to Download the plugin from your personal profile from the forum and upload it with Plugins >> Add new >> upload >> install.

    Best Regards.

    #214718

    sarahkim
    Participant

    Oh I see, I didn’t know that I could download the latest plugins from my profile!

    thanks

    #214731

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

Viewing 4 posts - 1 through 4 (of 4 total)

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