WPBakery template loses the lower row when inserted

Hello Woodmart Support,

When I save a row containing nested rows as a template in WPBakery and insert it on a new page, the lower row is missing.

Steps to reproduce:

Create a parent row containing two rows stacked vertically.

Inside the lower row, add another nested row with two columns. see screenshot

Save the parent row as a template., see screenshot

Insert the saved template on a new page, see screenshot

Only the top row appears on the new page. The entire lower row is missing, including the nested row and both of its columns, see screenshot.

Could you check why the full layout is missing when the template is inserted?

Thank you!

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Hello,

Thank you for the detailed steps and screenshots.

WoodMart doesn’t change how WPBakery saves or inserts your own templates from the “My Templates” tab. It also doesn’t change which rows can be placed inside other rows. Our theme only handles the separate “WoodMart templates library” section. Your saved templates are processed by WPBakery itself.

The layout you describe puts a row inside a row that is itself inside another row. That’s more levels than WPBakery’s usual layout of Row > Column > Inner Row > Inner Column. When a template like this is inserted, the extra row levels may be dropped, which would explain why the whole lower row is missing.

Please try the following:
– Update WPBakery Page Builder to the latest version from Dashboard > WoodMart > Plugins, then save the template again and insert it again.

– Rebuild the section with only one level of inner rows: a main Row with Columns, and an Inner Row with Inner Columns inside a column. If you need more blocks stacked vertically, add them as separate main rows. You can also save the whole page as a template instead of one row.

Best Regards

[Author]

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