Home › Forums › WoodMart support forum › WPBakery upate problem

WPBakery upate problem

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • March 7, 2018 at 6:53 pm #44521

    wetisalat
    Participant

    Hello

    I update the plugin WPBakery and now I get this : http://prntscr.com/io77j7

    Can you help me

    Regards

    March 7, 2018 at 7:43 pm #44536

    Artem Temos
    Keymaster

    Hi,

    In this situation are you able to provide us your FTP access so we could troubleshoot it and provide you with a solution?

    March 8, 2018 at 3:00 am #44561

    wetisalat
    Participant

    Hello

    You can check it

    March 8, 2018 at 7:40 am #44595

    Artem Temos
    Keymaster

    OK, we fixed the error.

    Please, attach all purchase codes you have in your account since you are using our theme for multiple projects.

    March 8, 2018 at 4:07 pm #44725

    wetisalat
    Participant

    Thanks

    March 8, 2018 at 4:47 pm #44734

    wetisalat
    Participant

    Sorry but now I have this issue : http://prntscr.com/iojt9n

    Please need your help

    March 9, 2018 at 7:42 am #44821

    Artem Temos
    Keymaster

    We have reinstalled the plugin for you and it seems to work well now.

    March 9, 2018 at 12:03 pm #44874

    wetisalat
    Participant

    Which plugin did you reinstall ?

    March 9, 2018 at 12:24 pm #44880

    Artem Temos
    Keymaster

    WPBakery page builder.

  • Author
    Posts
Viewing 9 posts - 1 through 9 (of 9 total)