Hi WoodMart Support,
I hope you are doing well.
We have encountered an issue after updating WPBakery Page Builder on one of our client websites using the latest version of the WoodMart theme.
After the update, elements that are configured to be visible only on mobile are suddenly also displayed on desktop. Likewise, desktop-only elements are no longer hidden correctly.
The page itself has not been modified. The responsive settings are still configured correctly within WPBakery. For example, the generated shortcodes still contain the expected visibility classes such as:
vc_hidden-lg
vc_hidden-md
vc_hidden-sm
vc_hidden-xs
However, these classes no longer seem to be respected after the update.
This is concerning because we manage a large number of websites running WoodMart and WPBakery. If this is caused by the latest update, we may have to manually inspect and potentially modify many customer websites, which obviously should not be necessary after a standard plugin update.
Could you please clarify:
Are you aware of this issue?
Has anything changed regarding the responsive visibility classes in the latest WPBakery integration?
Is there a recommended fix or patch available?
Can this be resolved from the WoodMart side without manually modifying every website?
We have verified that the page still contains the correct WPBakery visibility classes, so it appears the issue is related to how these classes are currently being handled after the update.
We would appreciate your feedback, as we’d like to prevent this from affecting more customer websites.
Thank you in advance.
.
