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WPML – Attribute names switched

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  • #716649

    edgarskairans
    Participant

    Hello,

    I occasionally encounter the following issue: when I open a product in English, the attributes in Product Data → Attributes are loaded not in the main language, but in a secondary language. The product itself is opened in the main language (English).

    If I click Update, all or most of the attribute names in the main language (English) get replaced with the secondary language, and the translations are removed.

    Please take a look at the attached images for better understanding.

    Could you please advise how to resolve this issue?

    I’m not sure if I’ll receive your response in time, so I’ll probably use a backup.

    Thanks
    Best Regards

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    #716664

    edgarskairans
    Participant

    WPML, under certain conditions, created duplicate entries in the icl_strings table where Latvian/Russian attribute names were saved as the English original.

    As a result, each attribute ended up with two “English originals” — the correct one (e.g., Brand) and a broken one (e.g., Бренд). WPML was using the incorrect one.

    #716706

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please check how it works with the default WordPress theme and Woocommerce Storefront theme just to check whether the issue is with our theme or not. Also, please check the site with our theme but only with the theme default plugins activate, and deactivate all the 3rd party plugins from the site.

    If it works fine with the default WordPress theme then provide the admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards

Viewing 3 posts - 1 through 3 (of 3 total)